Privacy Policy

This Privacy Policy describes how chichomevibes.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Privacy Policy for Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

Privacy Policy for Device Information:

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

• Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: Shared with our processor Shopify, and third-party analytics providers such as Google Analytics and Meta Ads Manager.

Privacy Policy for Order Information:

• Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit/debit cards, Apple Pay, Google Pay, Shop Pay), email address, and phone number.

• Purpose of collection: To provide products or services to fulfill your order, process your payment, arrange for shipping, and send order confirmations or updates.

• Source of collection: Collected directly from you.

• Disclosure for a business purpose: Shared with Shopify, Stripe, PayPal, ShipStation, and marketing partners including Klaviyo.

Privacy Policy for Customer Support:

• Examples of Personal Information collected: Name, email address, previous order information, and any details provided via email or contact form.

• Purpose of collection: To provide personalized customer support and service updates.

• Source of collection: Collected directly from you.

• Disclosure for a business purpose: Shared with Shopify, Klaviyo, and our internal customer service team.

Privacy Policy for Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at chichomevibes@gmail.com to request deletion.

Privacy Policy for Sharing Personal Information

We share your Personal Information with service providers to help us fulfill orders and deliver our services. For example:

• We use Shopify to power our online store: Shopify Privacy Policy

• We use Google Analytics to understand customer behavior: Google Privacy Policy

• We use Klaviyo for email and SMS communications

• We use Meta Ads Manager for remarketing

We may also share Personal Information to comply with applicable laws, respond to lawful requests, or protect our legal rights.

Privacy Policy for Behavioural Advertising

We use your Personal Information to serve relevant advertising. For example:

• We use Google Analytics to analyze customer behavior: Opt Out

• We use Facebook/Meta Ads and Pinterest Ads to deliver targeted promotions based on your activity.

You can opt out of targeted advertising via these links:

• Facebook Ads Settings

• Google Ads Settings

• Bing Ads Settings

You can also visit the Digital Advertising Alliance to opt out of several services at once.

Privacy Policy for Using Personal Information

We use your personal information to:

• Offer and sell products

• Process payments

• Fulfill and ship orders

• Send product updates and offers

• Provide customer service and support

Privacy Policy for GDPR – For European Residents

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent

• The performance of a contract

• Legal compliance

• Our legitimate interests (which do not override your rights)

Retention:

We retain order information for legal and service purposes unless you request erasure. For GDPR data transfer compliance, see Shopify’s GDPR Whitepaper.

Privacy Policy for Automated Decision-Making:

We do not engage in fully automated decision-making that legally or significantly affects you. Shopify uses limited fraud prevention automation.

Privacy Policy for CCPA – For California Residents

California consumers have the right to:

• Know what personal data we collect

• Request deletion of personal data

• Opt out of the sale of personal data

• Access and port their data

We do not sell your personal information. To make requests, please email chichomevibes@gmail.com.

Cookies

We use cookies to:

• Enable store functionality

• Track preferences and analytics

• Power marketing and advertising tools

Common Cookies Used:

For more, visit All About Cookies.

Do Not Track

We do not alter our data collection in response to "Do Not Track" signals, due to lack of industry consensus.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

Contact

For questions or to exercise your privacy rights, contact us at:
📧 chichomevibes@gmail.com
📬 99 Barney Street, Rumford, RI 02916, United States

Last updated: April 11, 2025

If you are not satisfied with our response, you may contact your local data protection authority. For example, UK ICO.

This Privacy Policy describes how chichomevibes.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.